JOBS & CARRERS

OPEN POSITIONS

• Service Coordinator

  Your tasks

  We are looking for a highly organized Service Coordinator to serve as the central hub of our service department. Reporting directly to the Service Manager, you will be responsible for the “behind-the-scenes” logistics that make our field service team successful. Your goal is to turn customer requests into actionable plans. You won’t be answering a high-volume hotline; instead, you’ll be focused on scheduling, quoting, and improving our internal processes to ensure our customers receive world-class support with minimal downtime.

  Coordination & Scheduling

  • Field Resource Planning: Manage the master schedule for our Field Service Technicians, ensuring they are deployed efficiently to meet customer needs.
  • Support Oversight: Design and oversee the schedule for our phone support team (including emergency after-hours rotations) to ensure coverage is always available.
  • Parts Logistics: Coordinate with the warehouse and supply chain to ensure all parts required for field service activities are ordered, tracked, and ready for the team.

  Process & Data Management

  • SOP Maintenance: Assist the Service Manager in developing and documenting Standard Operating Procedures (SOPs) to keep the department running consistently and efficiently.
  • Salesforce Administration: Act as a primary user for our Salesforce CRM—maintaining data accuracy, tracking service trends, and finding ways to use the system more effectively.
  • Reporting: Compile weekly and monthly reports on open service issues, resolution times, and customer status updates for management review.

  Service Support & Quoting

  • Customer Estimates: Prepare and send professional written quotations to customers for field service repairs and maintenance.
  • Service Contracts: Promote and facilitate service contracts for customers, helping them move from reactive repairs to proactive maintenance.

  Spare Parts Packages: Develop recommended spare parts lists for both new installations and used machinery to help customers prepare for future needs.

  Your profile

  • Experience: 2–4 years in a B2B service environment, technical coordination, or a similar logistics-heavy role.
  • Tech Skills: Proficient with CRM systems (Salesforce highly preferred) and standard office software.
  • Education: A 2 or 4-year technical degree is preferred, but equivalent experience in industrial machinery will be considered.
  • Communication: Strong written and verbal skills; you should be comfortable acting as the professional liaison between Sales, Operations, and the Customer.
  • The “Can-Do” Mindset: A positive, solutions-oriented attitude with a high degree of organizational skill and attention to detail.

  Your application

  Please email your resume to:

  Sturtz Machinery Inc.
  Jason Martz – Service Manager
  jmartz@sturtz.com

• Machine Builder

  Your tasks

  At Stürtz Machinery we design and build world-class automated machinery for the vinyl window manufacturing industry. We are looking for experienced machine builders to assemble, wire, test, and qualify our machines. The position requires both mechanical and electrical machine building capabilities. Please note that this is not assembly line or benchtop style work, but assembling several different styles of large, custom machines. If you enjoy the challenge and satisfaction of creating complex, automated machines this may be the position for you.

  • Assemble, align, test and qualify automated production equipment in our facility for Customer run-off and acceptance.
  • Troubleshoot and solve issues to achieve customer requirements on dimensional performance, cycle time, safety and others.
  • Provide start up assistance in new machinery installations at customer factory locations including uncrating, alignment, and assembly.
  • Meet committed timing for machine completion
  • Make recommendations for design improvements with Stürtz engineering.

  Your profile

  • Experience building industrial machinery, including mechanical, electrical, pneumatic and hydraulic systems.
  • Experience with PLC’s, electronics and wiring schematics and basic computer skills.
  • Strong communication skills, verbal and written. Positive attitude. Detail oriented. Driven to succeed. Dependable and reliable
  • Ability to travel to customer sites within North America as required.
  • Ability to work in a team environment and independently.
  • Preferred technical certifications or degree or equivalent experience.
  • Strong communication skills, verbal and written. Positive attitude. Detail oriented. Driven to succeed. Dependable and reliable. 

  Compensation:

  • Competitive pay based upon experience.
  • Full benefits package including medical and dental insurance

  Your application

  Please email your resume to:

  Sturtz Machinery Inc.
  Matt Simmons – Manufacturing Manager
  msimmons@sturtz.com

• Field Service Technician

  Your tasks

  • On-site installation and commissioning of new machines.
  • Provide start up assistance in new machinery installations at customer factory locations including uncrating, alignment, and assembly.
  • Provide operator and maintenance personnel training at customer locations.
  • Accurately complete Installation/Service Documentation summarizing work performed.
  • Diagnose, troubleshoot, and repair existing machinery at customer locations.
  • Provide direction for spare parts recommendations with customers.
  • Make recommendations for continuous improvement within Stürtz organization.
  • Provide customer support via PC remote diagnostics and phone.

  Your profile

  • 2-5 years’ experience building, installing and repairing industrial machinery.
  • Strong mechanical and electrical skills.
  • Knowledge of PLC’s, electronics and wiring schematics, basic computer skills.
  • Positive attitude. Strong communication skills, verbal and written. Detail oriented driven to succeed. Dependable and reliable.
  • Ability to travel to customer sites within North America, occasionally internationally.
  • Ability to work independently and in a team environment.
  • Valid Driver’s License and Passport
  • 2-year technical degree or technical/skill trades training desired.

  Compensation:

  • Competitive pay based upon experience.
  • Full benefits package including 401K, medical, dental and optical insurance

  Your application

  Please email your resume to:

  Sturtz Machinery Inc.
  Jason Martz – Service Manager
  jmartz@sturtz.com